Eventbrite Ads
Guidelines

Last updated: May 25, 2022
By signing up to use Eventbrite and using the Eventbrite Ads service, advertisers agree to follow all the rules and guidelines, and to be bound by the terms, in the:
Violations of any of the above terms, policies or guidelines may result in one or more of the following actions:
  • Denial or removal of ad campaigns
  • Removal of events
  • Account restrictions and/or suspensions
  • Restrictions or suspensions from advertising services
  • Account removal
  • Domain and URL blocks
Under the Terms of Service, Eventbrite reserves the right to remove your content from the Services if Eventbrite believes in its sole discretion that it violates the Terms of Service, our Community Guidelines, or for any other reason. Similarly, Eventbrite reserves the right to deny or remove your ad campaign if Eventbrite believes in its sole discretion that it violates any of the above terms, policies or guidelines, or for any other reason.

Advertisers are responsible for the content of their events and for complying with all applicable laws, regulations, and industry codes. As a global company based in the US with operations in other countries, Eventbrite complies with certain export controls and economic sanctions laws. Please review your representations and warranties around export controls and restricted countries, which you accepted in the Terms of Service.
NOTE: These Ad Content Guidelines are incorporated by reference into the Eventbrite Ads Terms of Service. Capitalized terms in these Ad Content Guidelines not otherwise defined here have the same definitions that we use in the Eventbrite Ads Terms of Service and Terms of Service.

Prohibited Content

Adult Sexual Content
Drugs and Drug Paraphernalia
Hateful / Dangerous Content
Misinformation
Unnaceptable Business Practices
Animal welfare and abuse
Spam and phishing
Copyright and Trademark
Tobacco
Alcohol
Gambling
Healthcare Products and Services
Weapons
Electoral

Adult Sexual Content

Along with other restrictions against harmful and inappropriate content, our Community Guidelines prohibit explicit sexual activity (including escort services) and pornography. In addition, the following content can never be advertised on Eventbrite:

  • Content promoting sex work or erotic labor, regardless of consent. This includes services such as sexual or erotic massages, stripteases, or any form of sexual solicitation
  • Sexually explicit content- This includes fully or partially nude images, images of sexual activity, sexual fetish content, cartoons depicting sexual activity, etc.
  • Events that focus on adult sexual activity such as sex or kink/fetish parties, classes and workshops where active participation in sexual activities is required or expected, or events where sex toys will be sold or promoted
  • Events that focus on adult dating behavior such as transactional sexual relationships (“girlfriend experience”, “Sugar baby”), sexual encounters or hookups

At Eventbrite, we take child safety very seriously. Any sexualization or sexual exploitation of minors, including sharing inappropriate imagery or coordinating events involving inappropriate interactions with minors, is never allowed.

Drugs and Drug Paraphernalia

The Community Guidelines prohibit promotion of the sale or ingestion of illegal drugs or other illegal substances, as well as ads for events where cannabis/CBD products are sold or distributed, regardless of legality according to local laws and regulations. This includes free samples, infused food/beverage, gift bags, product discounts, and giveaways, attendees bringing their own cannabis to events, teaching how to grow or extract cannabis (including infused cooking classes), or dispensary tours. This prohibition extends to the advertising of this type of prohibited behavior.

Hateful / Dangerous Content, or Events By Hateful / Dangerous Organizations

The Community Guidelines prohibit content or organizations that promote or encourage hate, violence, or harassment towards others and/or oneself. Specifically, we prohibit content or organizations that promote hate towards or the harassment of individuals or groups based on race or ethnic origin, religion, disability, gender, age, nationality, veteran status, sexual orientation, or gender identity. This prohibition extends to the advertising of this type of prohibited behavior whether or not specific to the event or content appearing as part of the Services.

Misinformation

The Community Guidelines prohibit potentially harmful misinformation. We prohibit advertisements for content (including material in event listings, organizers, and/or activity) that contains, endorses, or perpetuates false or misleading information. This includes:

  • Misinformation that contributes to the risk of violence or physical harm
  • Misinformation about protected groups that promotes fear, hate, and/or prejudice
  • Medical misinformation such as advice that has immediate and detrimental effects on an attendee’s health or on public safety
  • Content that originates from misinformation campaigns targeted at Eventbrite or other platforms

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Unacceptable Business Practices

We don’t allow advertising of events that are associated with:

  • Deceptive or fraudulent business practices such as get rich quick schemes, investment scams, predatory loan services, etc.
  • Multi-level-marketing companies, or pyramid schemes

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Animal welfare and abuse

We don’t allow advertising of events that involve or result in:

  • Harm to animals, outside of practices such as food preparation
  • Hunting or trade of endangered or protected animals, or their products
  • Interactions with wild animals in captivity

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Spam and phishing

Spamming users with low quality, deceptive, or untrustworthy content is never allowed. With that in mind, we don’t allow advertisements that:

  • Inundate others with unsolicited or irrelevant messages
  • Link to or drive traffic to deceptive or unsafe websites. This includes sites that attempt to mislead others into providing sensitive information, or sites that automatically download malware or ransomware onto someone’s device without their consent or knowledge
  • Harvest others’ personal or private information without their consent
  • Attempt to evade or circumvent Eventbrite’s systems for identifying and removing spammy content or behavior

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Copyright and Trademark

TheCommunity Guidelines prohibit the uploading or distribution of content on Eventbrite that you do not have a right to transmit under any law or under contractual or fiduciary relationships (such as inside information, or proprietary and confidential information learned or disclosed as part of employment relationships or under nondisclosure agreements). Please follow the process outlined in the Copyright and Trademark Policy to report unauthorized use of your intellectual property on Eventbrite.

Tobacco

We don't allow advertising of events where the primary purpose of the event is the sale, distribution, endorsement, or lobbying of tobacco or e-cigarette products.

Alcohol

  • We don’t allow advertising of events that promote irresponsible or illegal alcohol use or listings that violate advertising laws including but not limited to promoting excessive drinking, listings that may appeal to or target individuals under the legal drinking age, or making illegal claims about alcohol
  • We don’t allow advertising of events that lobby on behalf of the alcohol industry

NOTE: Event creators must also ensure that your event listing and advertisement complies with all laws and regulations, including advertising laws related to alcohol

Gambling

We do not allow the following to be advertised, regardless of their legality: according to applicable laws and regulations:

  • Events that include online or offline gambling content or activity, including fantasy sports, games of skill, games of chance, raffles (incl. charity raffles), etc.

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Healthcare Products and Services

We don't allow advertising of events where regulated healthcare products and services are sold, distributed, endorsed, ingested or lobbied for. This includes prescription or over the counter medication, products making unsubstantiated claims of health benefits, nutraceuticals, etc.

Weapons

We don't allow advertising of events that feature the sale or distribution of firearms and other devices designed to cause physical injury.

Electoral

We aim to provide Eventbrite users with a wide selection of advertised events and regularly listed events, without endorsing any particular political viewpoint. To keep our role neutral and compliant, we have established the following guidelines:

  • We don't allow advertising of events that would be regulated as “Electoral Advertising”. “Electoral Advertising” is a narrow category of event advertisements that
    • have the purpose of directly influencing an election outcome or
    • are sponsored by or feature a candidate for public office, campaign organization, political party (or affiliated organization), or PAC
    • are in support or opposition of a specific political party, or candidate for public office
You may not use Eventbrite to advertise content or engage in any conduct that is (each in our sole evaluation) offensive, harmful, or inappropriate for general audiences, or that we believe constitutes or is likely to encourage or promote any misleading, harmful, violent, or illegal activity or outcome. In addition, you may not advertise content that violates Eventbrite’s Community Guidelines or these Ad Content Guidelines. Below, you will find more information about the types of activities, events, and content that are not permitted to be advertised through the Eventbrite Ads Services. A copy of these Ad Content Guidelines is available on request.
TIP: The list isn't exhaustive and we may add to it; therefore, it is important that you continue to check in on any modifications or updates frequently. Please respect these Ad Content Guidelines. If you come across any content that violates them, please contact us right away, or in the case of a specific event-related issue, use the Report This Event link.

Advertisement Practices

Your ad content must be relevant, accurate, truthful, clear and not misleading. Your advertised event listing may not promote the sale or distribution of any goods or services not directly related to a live event listed on Eventbrite. We allow only high quality content that meets high professional and editorial standards. Please use adequate resolution for images and when linking use only functional URLs. Please avoid using all caps in the listing title. You may not manipulate Eventbrite’s systems or settings in order to gain an advantage or circumvent our policies or procedures. You may not misrepresent your relationship with Eventbrite, its affiliates or third party providers. Except with our express written permission, we do not permit promotion of any content that constitutes an explicit or implied endorsement by Eventbrite or the use of our names or logos.
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